Nomi Home

CUSTOMER SERVICE

TO PLACE AN ORDER
To place an order online you need to apply to Become A Retailer, and then create an account by accessing the Retailer Login page once you have received a security code. We highly recommend placing orders online. If you have any questions regarding your order please call 805-485-8503 PST and we would be happy to help you!  

ORDER CONFIRMATION
You will receive an email order confirmation once your order has been submitted. Please keep this email and order number in case you need to contact us. 

ORDER STATUS
Orders usually ship on average within 5-15 days not including weekends or holidays. See how fast your shipments will reach their destination with FedEx Ground by accessing the Service Map. Your order will ship from Oxnard, CA 93036.

CREDIT CARDS
We accept the following methods of payment: Visa, MasterCard, American Express, and Discover. Shipping charges will be added to your total once your items are ready to ship and your credit card will be charged at this time.

N-30 TERMS
Terms are issued to customers that have submitted a Finance One Credit Application and have received authorization that they have been approved for N-30 terms.

PRIVACY & SECURITY
Your privacy and security are of upmost importance to us and all your personal information will be handled with the highest standards of security and confidentiality. If you would like to be removed from our email list, please contact us directly at info@nomihome.com. 

WHOLESALE ONLY
As a wholesaler, we are strictly business-to-business and do not sell to the general public at this time. We only sell to businesses with a valid state tax resale number.

CANCELLATION, RETURN, & REFUND POLICY
Any claim should be made in writing within five working days after delivery. After this period you are deemed to have accepted the goods. Goods may only be returned where previous permission has been given by us in writing. All goods supplied remain in our property, until you have fulfilled obligations in their entirety. Disagreement of delivered goods and payment will be settled by California law and by using a California lawyer.